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Open Industry Positions

  • Alnylam, Senior Director, CCO Operations

    Overview

    Alnylam (Nasdaq: ALNY) is delivering on a bold vision to turn scientific possibility into reality, with a robust RNA interference (RNAi) therapeutics platform. As the pioneer in RNAi and the leading RNAi therapeutics company, we have always been uncompromisingly dedicated to translating the breakthrough science into transformational medicines to help as many people as possible. Long focused on rare and genetic diseases, our scientific advances are now allowing us to bring the power of RNAi therapeutics to more prevalent diseases and as a result, we are beginning to recognize the full potential of this new class of medicines.

    Alnylam is committed to its journey to become a top 5 independent, global biopharma company. We are already admired and recognized for our dedication to patients, company culture that empowers people to do their best work, track record of scientific innovation, social responsibility, and commercial excellence.

    Founded in 2002, and headquartered in Cambridge, Mass., Alnylam has over 1,650 employees at work across the globe. We are seeking smart, passionate, “change the world” kind of people who are ready to say, “challenge accepted” to our mission. Thanks to the commitment of every employee globally, Alnylam is proud to have been recognized as one of Fast Company’s 2021 Best Workplaces for Innovators, a Science Magazine Top Employer three years in a row (2019-2021), a Boston Globe Top Places to Work seven years in a row (2015-2021), a Great Place to Work in Asia, Japan, Brazil, the U.K., Germany, Spain, Netherlands, Italy, France and Switzerland, Seramount’s 100 Best Companies (formerly Working Mother 100 Best Companies) and Best Companies for Dads, Bloomberg’s Gender Equality Index two years in a row (2021-2022), among others. At Alnylam, we are committed to fostering a diverse, equitable and inclusive work environment, culture, and workforce, and we support several Employee Resource Networks.

    Reporting to the Chief Commercial Officer, the Senior Director of CCO operations will have broad responsibility for strategic planning and operational coordination of Alnylam’s commercial leadership. S/he will serve as the primary “owner” of governance processes (dashboard, agendas, attendance, meetings) across both commercial and medical affairs, globally.

    S/he will cultivate operational excellence within commercial via the tools of leadership team operations, governance, budgeting and collaboration/mutual trust between internal and external stakeholders (i.e. internal communications, HR, finance, potential candidates, key leaders, external partners). This individual serves as a key member of the Commercial leadership team and will actively and energetically contribute to the Commercial strategic vision, decision-making and execution as well as embody the values envisaged of company senior leaders.

    Summary of Key Responsibilities

    • Lead and oversee annual planning and ongoing goal and resource tracking within Commercial
      • Drive formation and tracking of corporate and functional goals pertinent to Commercial
      • In collaboration with finance and commercial expertise areas, co-ordinate functional budget, LRP and workforce forecasts.
    • Oversee workforce planning within commercial and track to ensure focus on priority roles with appropriate trade-offs as necessary.
    • Develop roadmap of commercial capabilities in collaboration with colleagues within department and business partners. Responsible for driving progress, reporting, identifying and mitigating risks, and issue escalation related to the overall roadmap and individual projects.
    • Liaise cross-functionally (Internal Communications, Legal, Finance, Procurement, HR, and other functions as necessary) to support efficient and timely execution of commercial objectives. Independently identify and resolve issues limiting execution with focus on simplification. Responsible for identifying, recommending and executing process improvement initiatives within commercial. Modify processes to meet the evolving needs of the company.
    • Support seamless execution of combined commercial and medical affairs governance model
      • Oversee preparation for meetings (agendas, materials, action items)
      • Collaborate with meeting owners of other key governance bodies to ensure potential duplication of effort/discussion is avoided and ensure the right discussions occur at the appropriate forums
      • Prepare read out communications materials, designed to keep interested parties appraised and informed of the meeting while containing meeting size
      • Track interactions, identify trends and form proposals to optimize process and use of resources.
    • Active and engaged member of the Commercial Leadership Team. Responsible for facilitation and participation in discussion and decision-making as well as meeting coordination: setting agenda, capturing and sharing minutes, assisting presenters with preparation for the meetings.
    • Lead space and move planning within Commercial as needed (including return to workplace efforts post COVID etc.)
    • Act as senior level advisor and strategic sounding board to the Chief Commercial Officer across operational, collaborative and business initiatives, activities, and deliverables. Coordinate Commercial Town Halls and other functional meetings. Support CCO in preparing, drafting, and review of reports, briefings, and presentations in advance of key internal and external meetings.
    • Maintain contemporary knowledge of Alnylam’s business activities, alliances, RNAi science, relevant diseases and therapeutic areas.

    Qualifications

    • Bachelor’s degree in scientific discipline or business with 12 – 15 years of experience in the biotechnology or pharmaceutical industry, preferably in commercial.
    • Strong budget, analytical, problem-solving, organization and communication skills.
    • A highly driven, engaged and accomplished operational leader who demonstrates passion and a sense of urgency will thrive in this role.

    Specific qualifications include:

    • Excellent problem solving and execution skills with ability to multi-task
    • Ability to build strong working relationships cross-functionally and across levels.
    • Comfortable with interacting with senior internal and external stakeholders.
    • 12+ years of industry experience, preferably in commercial.
    • 5+ years of experience in forecasting and budget management.
    • Solid understanding of commercial and familiarity with concepts of field sales.
    • Strong written and oral communication skills.
    • Sound judgment and discretion in sensitive matters.
    • Ability to influence without authority.
    • Thrives in highly entrepreneurial biotech environment and embraces Alnylam’s culture of science, passion and urgency.
    • Intellectual curiosity, adaptability, and desire to learn and grow to meet the evolving needs of the organization.
    • If employed in the U.S., being fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) is required

    Alnylam Pharmaceuticals is an EEO employer committed to an exciting, diverse, and enriching work environment.

     
    If you are interested in this position, please forward your resume to staffing@tgas.com.

  • Pharmacosmos Therapeutics, Sales Operations Manager

    Full-time
    Morristown, NJ (Hybrid)

    Job Purpose: This position manages the sales operations functions with responsibility for incentive compensation, CRM, as well as overseeing a team of outsourced master data management and reporting consultants. It is responsible for assisting in alignments and targeting to increase sales force effectiveness.

    Job Responsibilities:

    Sales Operations:

    • In collaboration with the commercial customer-facing teams, lead the development and administration of incentive compensation plans for sales and market access
    • Develop and refine a model to determine equitable territory-level goals
    • Calculate incentive compensation payout on a trimester basis according to the published incentive compensation plan
    • Ensure impact and accuracy of incentive compensation plans and procedures
    • Calculate and communicate rankings for President’s club
    • Develop and monitor the progress and standings of sales contests
    • Continuously evaluate and improve incentive compensation plans and procedures
    • Partner with sales and other internal stakeholders to refine Territory Alignment and Targeting
    • Establish and maintain effective communications with cross-functional team members, market access, medical, and sales
    • Assist in training customer-facing teams on the incentive compensation plan, reports, and Veeva CRM
    • Partner with sales managers to deliver region-specific analytics and insights
    • Develop and implement efficient processes
    • Lead a Sales Operations Field Advisory Board

    External Partnerships:

    Manage external sales operations partner in the development and maintenance of reports for the commercial organization

    • Create and maintain weekly, monthly, and trimester reports to reflect changing business rules, inform sales progress, and monitor performance against objectives
    • Liaison between vendor and field to implement business rules for special accounts
    • Develop business and governance rules, especially for the sales crediting process

    Manage external partners necessary for the upkeep of Veeva CRM

    • Update existing objects/views to support business needs
    • Manage upkeep of CRM users, territory alignment, and target statuses for each account and team
    • Gather feedback from end-users to continuously improve
    • Use CRM technology to support inter-role communication to deliver best-in class customer service

    Pharmacosmos Therapeutics Policies, Procedures, Compliance:

     

    • Stay current and in compliance. This includes all Corporate Policies as well as mandated government Regulations
    • current with and adhere to all policies and procedures as outlined in the employee handbook
    • Strictly adhere to administrative requirements as directed by Pharmacosmos Therapeutics and Director, Decision Support
    • Other duties as assigned

    Education & Professional Background:

    • BS/BA degree required
    • Minimum of 3-5 years’ experience in a Sales Operations, Consulting, or Financial Analyst role or related experience. Pharmaceutical or Healthcare experience preferred. Buy-and-bill OR HEM/ONC experience preferred
    • Ability to prioritize and deliver results under tight timelines; adaptability to fast-paced work environment
    • Ability to communicate data to target audiences across the organization
    • Strong analytical and business acumen; ability to analyze data to identify trends and influence strategy
    • Must be proficient with all MS Office applications; advanced Excel skills required.
    • Experience with Veeva CRM or Salesforce preferred

    Competencies:

    High Productivity – Produces consistent, high quality and quantity of outputs and meaningful results that contribute to the agency mission and strategic goal. Is efficient in producing results that are delivered on time or before. Able to multi-task productively because is well-organized; applies time management processes and procedures effectively. Prioritizes well and finishes the task.

    Problem Solving — Technically capable of determining what’s wrong in complex situations and offering potential solutions; identifies root cause of a problem and works with others to permanently fix problems

    Attention to Detail – Is thorough when performing work; contentious about attending to detail; few errors in work performed; uses logical thinking that is well organized and methodical

    Teamwork/Collaboration – Works toward common goals by supporting, encouraging and sharing information with colleagues, both internal and external

    Communication — Speaks, writes, listens and presents information in a logical and articulate manner appropriate for the audience. Skilled in developing and delivering presentations and leading meetings.

    Analytical Thinking — Breaks down raw information and undefined problems into specific, workable components that support clear identification of the issues at hand. Makes logical conclusions, anticipates obstacles, and considers alternative approaches to the decision-making process.

    Learning Mindset – Possesses a strong desire to learn and grow with the company; gain new knowledge and expertise through first-hand experience and interactions with peers in the industry; develops new skill sets through working on projects without prior experience.

     

    Attitude and Demeanor:

    Proud Pharmacosmos ambassador

    Strong personal leadership

    Inspire cross-functional transparency and collaboration

    Customer-centric ‘can-do’ attitude and goal focused

    Ambitious, independent, analytical, collaborative, loyal, organized

    Flexibility

    Our roles can evolve over time. Reasonable flexibility is, therefore, a key part of any job at Pharmacosmos. Significant variations in duties and responsibilities should be discussed between the employee and manager.

    Additional information

    · Requires discretion with confidential data

    · Travel Requirements: 5%

    If you are interested in this position, please forward your resume to staffing@tgas.com.

  • Alexion, Associate Director, Incentive Compensation, Neurology

    Full-time
    Boston, MA

    This is what you will do:

    The Associate Director, Incentive Compensation, Neurology will play a critical role in the success of Alexion’s Neurology business and the Business Operations and Commercial Effectiveness organization. He/she is a critical business partner to US Neurology and is accountable for leading and administering the end to end Incentive Compensation process for the Neurology division.  This role will report into the Director, US Sales Incentive Compensation and is responsible for being a strategic leader within the Business Operations and Commercial Effectiveness group, partnering with the necessary functional areas to optimize incentive programs.  Successful candidates will provide expert review, advice and counsel on Incentive Plan creation and administration, evaluation, and benchmarking.

    You will be responsible for:

    • Managing the strategic design and administration of all field-based compensation programs for the US Neurology business and serves as a subject-matter expert for incentive compensation issues.
    • Leading the development of innovative models, methodologies and approaches that recognize and reward employee performance and drive business results.
    • Providing ongoing monitoring and analysis of incentive plans, manages field inquiries related to incentive compensation and performs quality control measures to ensure high level of accuracy.
    • Leading senior management and key stakeholders (Business Operations and Commercial Effectiveness, HR, Legal, Finance, and other cross-functional team members) through the approval of incentive plans.
    • Creating presentation material for communications, training, and executive reviews. Managing the communication and training of incentive compensation plans.
    • Working with internal teams, and potentially outside vendors and consultants, to enhance data availability and incorporates such data into incentive plans.
    • Collaborating with technology partners to define system business specifications and automate performance reporting and incentive calculations.
    • Performing complex research and analysis of rewards and incentive compensation programs in support of business objectives and benchmarks Sales Incentive Plan designs and ensures local market competitiveness.
    • Keeping abreast of federal and state government regulations impacting compensation programs and ensures compliance with Alexion processes touching incentive compensation.

    You will need to have:

    • Bachelor’s degree required (Business, Finance, Math, or related major is preferred).
    • At least 8 years of experience in sales incentive compensation design and analytics – ideally within the pharmaceutical/biotech industry.
    • Demonstrated understanding of various incentive compensation plans, including but not limited to commission, goal, and MBO plan designs.
    • Strong analytics skills inclusive of advanced Microsoft Excel capabilities with the ability to generate insights from complex and disparate data sources.
    • Confidence in requirements gathering and stakeholder management at all levels.
    • Excellent communication and presentation skills to all levels in the organization with demonstrated capability to communicate clearly, concisely, and effectively to express information in both written and oral context.
    • Detail oriented, strong problem-solving skills with a sense of urgency.
    • The duties of this role are generally conducted in an office environment.  As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

    We would prefer for you to have:

    • Experience in advanced analytics in healthcare, research /consulting, or pharmaceutical/biotech company.
    • Experience with specialty and/or orphan/rare disease therapies.
    • Expertise in analytical tools such as SQL, QLIK, Tableau.
    • Demonstrated ability to work independently in a lean, dynamic, and nimble environment and adjust to changing priorities.
    • Capability to work on multiple projects and meet timelines.
    • Effective interpersonal skills: ability to develop rapport and credibility with field and home office personnel including management.

    #LI-DA1

    Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development, and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at: www.alexion.com.

    Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, parental status (including adoption or surrogacy), pregnancy (including childbirth, breastfeeding, or related medical conditions), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion has taken critical steps to protect colleagues, loved ones, and patients from COVID-19 and its variants.  All US-based employees must comply with Alexion’s COVID-19 vaccination requirement.  Alexion provides reasonable accommodations to meet the needs of candidates and employees.  To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.

    As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.

    AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you’re interested in career opportunities with AstraZeneca, click here.

    If you are interested in this position, please forward your resume to staffing@tgas.com.

  • Acer Therapeutics, Associate Director/Director of Field and Marketing Operations

    Full-Time
    United States (Remote)

    Reporting Relationship

    The Associate Director/Director of Field and Marketing Operations will report directly to the Sr. Director, Commercial Operations.

    Job description

    This position will be responsible for leading Acer’s Field and Marketing Operations functions. This role will lead all internal Customer Relationship Management (CRM) Business Processes, will be the single point of contact for all Veeva applications (CRM, Network, PromoMats, MedComms, Vault, etc.), and will own the strategic partnership with support from Field Promotion Leadership, Marketing, Market Access, Medical Affairs, Legal and IT. Additionally, this role will oversee field sales reporting, sales force automation, vehicle allowance operations, aggregate spend reporting, and congress and conference presence. Finally, this role will be responsible for ensuring operational excellence of Acer’s Promotional Review Committee (PRC) and Medical Review Committees (MRC).

    Job Responsibilities

    • Responsible for Deploying and Supporting Veeva CRM, Network, and other Veeva and Salesforce suite of solutions including territory management, account alignments, survey deployment, training, troubleshooting, development of new functionality, and testing/monitoring data quality.
    • Own and drive Commercial Operations CRM system governance committees to ensure enhancements and new projects are prioritized appropriately and with consideration of scalability and ongoing maintenance.
    • Assist in developing, prioritizing, and facilitating key Field and Medical activities and strategic initiatives by providing technical and operational subject matter expertise, including partnering with key stakeholders Field Promotion, Marketing, Market Access, Medical, and IT to understand tracking Field force effectiveness reporting requirements and leveraging technology to meet those needs in CRM.
    • Collaborate with Field Promotion Leadership, Finance, Legal, and IT to implement compliant systems to capture transfer of value and aggregate spend reporting.
    • Collaborate with Field Promotion Leadership, Medical Affairs, Finance, Legal and HR to develop a vehicle allowance program consistent with industry standards.
    • Accountable for development and execution of Acer’s congress and convention plan including liaising with professional societies, securing conference/exhibit space and managing the logistics involved with Acer’s attendance in close collaboration with Marketing and Medical Affairs.
    • Accountable for effective PRC and MRC processes in collaboration with Medical, Legal and Regulatory.
    • Liaison between the home office and the field teams related to field operations activities.
    • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
    • Ensures operational excellence and advises all levels of Management are informed of system status, issues, timelines and possible delays.
    • Advises Leadership regarding any leading trends, best practices and opportunities pertaining to the Field Promotion Technology integrated process.
    • Facilitates a culture of planning and project management, using consistent tools and approaches to ensure that work is tracked, prioritized, and resourced effectively while managing stakeholder expectations.

    Job Requirements

    • Bachelor’s degree in a relevant field with at least 7 years of experience working within the Field and/or Marketing Operations space
    • 5+ years of experience in CRM/MDM/Multi-Channel Marketing
    • Expert working knowledge of Veeva suite of applications with direct implementation experience; completion of Veeva training and certification programs a plus
    • Successful experience in fast-paced entrepreneurial environment
    • Proficiency in Office 365 Suite, including Teams; Monday.com competency is a plus
    • Finally, the candidate will need to embrace our ethos and principles

    Success Factors

    • Strong personal leadership skills to drive performance and support corporate objectives.
    • Ability to work collaboratively and effectively with others.
    • Ability to work under pressure and meet deadlines.
    • Strong analytical and communication skills.
    • Well organized and meticulous.
    • Creativity and resilience in problem solving.
    • Relentless hands-on drive to implement and accomplish performance goals.
    • Effective management of vendor partners to ensure project scope is achieved within defined budget.
    • Ability to independently research, design, and implement platform technology solutions.

    Compensation

    Acer seeks an individual of exceptional ability and will offer a competitive compensation package commensurate with candidate’s individual skills and experience.

    The Acer Ethos

    We founded Acer on the fundamental mission that we will invest in developing innovative therapies for people impacted by serious rare diseases with significant unmet medical need and make them broadly accessible. In an era when the pharmaceutical industry is making huge strides in advancing therapeutic options for rare conditions, that may not sound atypical. But we believe we have a better way and it will deliver significant value to patients and their caregivers, healthcare systems and society.

    Be led by patients, their caregivers and clinicians.

    We don’t just put patients first, we are fueled by their resilience to adversity. That’s why patients and their caregivers lead us in how to think about shaping our drug development programs so that our products will deliver optimal outcomes and earn the commitment of treating clinicians.

    We recognize that drugs can offer tremendous benefit to patients and clinicians alike, but often leave both with an incomplete promise. That’s why we engage with patient and clinician communities in our targeted pipeline areas and listen to their needs in order to reflect their inputs early and throughout our drug program development.

    Indeed, such collaboration enables us to solve challenges and design solutions together.

    If you are interested in this position, please forward your resume to staffing@tgas.com.

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As a company, we value trust – both within our company and with our customers. Trinity has a track record of unflinching commitment to our endeavors, always going beyond what is expected. We pride ourselves on our shared dedication to advancing the life sciences and a passion for healthcare.