Benchmarking:

Learning and Development

Leveraging data and best practices to enable performance and growth.

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We combine industry benchmark data with established best practices to advise best-in-class Learning & Development organizations to:

  • Grow and Scale

    Budgets, staffing and infrastructure resources from pre-launch to mature product life cycles, as well as M&As, partnerships, and outsourced models.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Budget
    • Staffing and Job Descriptions
    • Technology Map
    • Competency Map
    • Curriculum Map
    • Launch Planning and Execution
    • Structure and Operations
    • Functional Capabilities
    • Remote Engagement and Virtual Training
    • Selling and Coaching Models
    • Vendor Evaluation and Selection
    • Compliance and Governance

    Areas of Focus

    • Field and Virtual Teams: Sales, Medical, Market Access, Reimbursement, Patient Services
    • 1st- and 2nd-Line Leaders
    • Marketers
    • Contract Sales, Co-promotion
    • Role-based Competencies
    • Business Acumen and Tools
    • Instructional Design and Metrics
    • Onboarding New Hires
    • Continuous/POA Training
    • Learning Technology
    • Stakeholder Alignment
    • Digital/Virtual Training
  • Evolve Capabilities: Commercial, Medical and Market Access/Reimbursement

    Preparing workforces of the future: ecosystems, customer and patient engagement, management and leadership, clinical expertise and acumen, advanced skill development.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Strategic Alignment
    • Budgeting for Growth
    • Leveraging Talent
    • Needs Assessments and Gap Analysis
    • Curriculum Analysis and Map
    • Launch Excellence
    • Competency Maps
    • Operational Excellence
    • Advanced Capabilities
    • Customer Engagement Model
    • Selling and Coaching Models
    • Remote Engagement and Virtual Training
    • Learning Experience Technology
    • Vendor Evaluation and Selection

    Areas of Focus

    • Field and Virtual Teams: Sales, Medical, Market Access, Reimbursement, Patient Services
    • 1st- and 2nd-Line Leaders
    • Marketers
    • Role-based Competencies
    • Instructional Design and Metrics
    • Onboarding
    • Continuous Training
    • Learning Technology
    • Stakeholder Alignment
    • Advanced Capabilities
    • Digital/Virtual Training
  • Lead Change, Remain Agile and Pivot

    Build powerful coalitions, monitor and collect intelligence, flex capacity and costs as needs change.

    Strategy, High-Visibility Initiatives, Benchmark Assessment, Gap Analysis and Path Forward

    • Strategic Realignment
    • Stakeholder and Business Partner Alignment
    • Budgeting for Expansion or Contraction
    • Realigning Staff, Structure or Model
    • Needs Assessments and Gap Analysis
    • Curriculum Realignment, Analysis and Maps
    • Operational Excellence
    • Evolving Functional Capabilities
    • Customer Engagement Model
    • Selling and Coaching Models
    • Remote Engagement and Virtual Training
    • Leading and Managing Change
    • Vendor Evaluation and Selection
    • Compliance and Governance

    Areas of Focus

    • Field and Virtual Teams: Sales, Medical, Market Access, Reimbursement, Patient Support
    • 1st- and 2nd-Line Leaders
    • Marketers
    • Role-Based Competencies
    • Instructional Design and Metrics
    • Onboarding
    • Continuous Training
    • Learning Technology
    • Stakeholder Alignment
    • Advanced Capabilities
    • Digital/Virtual Training
  • Design and Structure Departments: Strategy, Enablement and Execution Functions

    Fortify all core, operational and implementation functions with stability, consistency and support to deliver impact and results.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Strategic Alignment/ Realignment
    • Budgeting for Growth
    • Realigning Staff and Structure
    • Operational Models
    • Learning Experience Technology
    • Curriculum Alignment, Analysis and Maps
    • Operational Excellence
    • Evolving Functional Capabilities
    • Customer Engagement Model
    • Selling and Coaching Models
    • Remote Engagement and Virtual Training
    • Vendor Evaluation and Consolidation
    • Alternative Roles

    Areas of Focus

    • Department Management
    • Staff Development
    • Performance Consulting
    • Instructional Design and Metrics
    • Reporting and Analytics
    • Launch Excellence Models
    • Onboarding
    • Continuous Training
    • Learning Technology
    • Stakeholder Alignment
    • Advanced Capabilities
    • Digital/Virtual Training
  • Operate with Efficiency and Productivity

    Improve processes and allocation of resources, automate workflows, reduce redundancies, mitigate risks, and lower unwanted turnover and staff burnout.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Budget Reallocation
    • Vendor Consolidation and Management
    • Realigning Staff and Structure
    • Insourcing and Outsourcing
    • Consolidating Technology Inventory
    • Centralizing Functions
    • Process Improvement
    • Workflow Automation
    • Evolving Functional Capabilities
    • Content/Knowledge Management
    • Compliance and Governance
    • Standard Operating Procedures

    Areas of Focus

    • Department Management
    • Staff Development
    • Performance Consulting
    • Instructional Design and Metrics
    • Reporting and Analytics
    • Launch Excellence Models
    • Customer Engagement Models
    • Onboarding
    • Continuous Training
    • Learning Technology
    • Stakeholder Alignment
    • Advanced Capabilities
    • Digital/Virtual Training
  • Align with Core Business Capabilities, Stakeholders and Business Partners

    Demonstrate value by building from and measuring against the expressed KPIs and critical success factors of the organization.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Strategic Alignment
    • Budgeting for Growth
    • Leveraging Talent
    • Needs Assessments and Gap Analysis
    • Curriculum Analysis and Map
    • Measurement and Metrics
    • Operational Excellence
    • Advanced Capabilities
    • Customer Engagement Model
    • Selling and Coaching Models
    • Remote Engagement and Virtual Training
    • Learning Experience Technology
    • Launch Excellence
    • Competency Maps

    Areas of Focus

    • Field and Virtual Teams: Sales, Medical, Market Access, Reimbursement, Patient Services
    • 1st and 2nd Line Leaders
    • Marketers
    • Role-based Competencies
    • Instructional Design and Metrics
    • Onboarding
    • Continuous Training
    • Advanced Training
    • Learning Technology
    • Stakeholder Alignment
    • Digital/Virtual Training
  • Design, Deliver and Measure Impact

    Leverage instructional design, technology, and innovation to map competencies, behaviors, skills, and knowledge requirements to curricula.

    Strategy, Benchmark Assessment, Gap Analysis and Path Forward

    • Capability to Performance Map
    • Instructional Design
    • Learning Experience Technology and Innovation
    • Artificial Intelligence/Machine Learning
    • Performance Consulting
    • Measurement and Metrics
    • Needs Assessments and Gap Analysis
    • Curriculum Analysis and Map
    • Competency Maps
    • Customer Engagement Models
    • Selling and Coaching Models
    • Remote Engagement and Virtual Training
    • Learning Experience Technology

    Areas of Focus

    • Field and Virtual Teams: Sales, Medical, Market Access, Reimbursement, Patient Services
    • 1st- and 2nd-Line Leaders
    • Marketers
    • Role-based competencies
    • Instructional Design & Metrics
    • Onboarding
    • Continuous Training
    • Advanced Training
    • Learning Technology
    • Stakeholder Alignment
    • Digital/Virtual Training
  • Develop and Manage L&D Teams

    Instill a learning and curiosity culture by offering continuous access to trends, data and best practices.

    Imagine having a few additional staff to support your goals, objectives and ongoing progress. Department membership offers access to advisors, data and insights, and the client network. Accelerate impact for new staff, help them make objective and informed decisions, build business cases, and become valued business partners throughout the organization.

    TGaS Benchmarking Membership: Information and advice from industry experts and peers, including advisory support, landscapes, Virtual Hows, semi-annual Summits, and more (available to the TGaS Advisors Client Network).

  • Solutions and Products
    • Global and U.S. Learning & Development Pharmastance® Benchmark: A comprehensive and detailed analysis of your L&D resources, capabilities, curriculum, operations, and vendors compared to your desired future state, your industry peers, and to established best-practice principles of Learning and Development
    • Operational Efficiency Analysis and Recommendations
    • Curriculum Gap Analysis and Phased Curriculum Map: For new and existing curricula. Ensures all curricula are directly aligned to business capabilities, competencies, behaviors, skills and knowledge.
    • Trainer Observation, Feedback and Coaching: Includes virtual and digital
    • Remote Engagement Excellence L&D Curriculum Map and Leading Change Toolkit
    • Learning Experience and Technology Strategy Roadmap

TGaS Advisors Benchmarking Membership

Information and advice from industry experts and peers, including advisory support, landscapes, Virtual Hows, semi-annual Summits, and more (available to the TGaS Advisors Client Network).

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