The Director, Management Advisor, Commercial Data Management position will report into the Vice President, Commercial Data Management Solution and will support the solution while serving in a client-facing and project management capacity.
During the course of client engagements, the Director, Commercial Data Management will lead project-level work to evaluate clients’ current and future-state needs as it relates to resources (headcount and financial) and skills/capabilities related to operating practices within a dynamically changing healthcare landscape and directly in support of the Commercial Data Management function.
The Director, Commercial Data Management is a critical client-facing position responsible for executing and delivering contracted services; expanding the breadth and depth of value delivered to clients; engaging TGaS’ Operations team in delivery of the highest quality information and analyses; and broadening awareness of the company’s offerings across the bio-pharmaceutical industry.
Essential Functions
The Director, Commercial Data Management will perform four key responsibilities:
1. Client Benchmark engagements and related projects
2. Act as an Advisory Services lead
3. Business Development / Opportunity Identification
4. Contribute to Project and Services Innovation
Specifically, in the context of each of these four key responsibilities, this role will:
1. Lead Client Benchmark Engagements and Related Projects:
– Lead Data Management benchmarks and all projects at client sites, from project initiation to final delivery. This includes conducting in-depth interviews with functional leaders, executives and stakeholders to ascertain available resources and existing capabilities.
– Capture / coordinate receipt of client-provided quantitative and qualitative information for input into TGaS’ database for analysis. Data commonly includes headcount, budgets, skills, operating practices, processes, supportive infrastructure, etc.
– Author benchmark engagement and project reports summarizing client’s resources and capabilities relative to peer set companies and TGaS’ continuums of best practices, including recommendations to improve operational effectiveness/efficiencies to coincide with the client organizations’ current or evolving/future needs
– Represent the Commercial Data Management solution while working collaboratively and cross-functionally with other TGaS teams in the course of client engagements spanning multiple TGaS solutions
– Participate in or (where appropriate) lead value-added client engagements (e.g., strategy and planning sessions or workshops) which help to drive the value of TGaS benchmark results into clients’ operating practices, processes, or business results
– Support or lead custom projects as required based on unique client needs including strategy map development, voice of customers, diagnostic assessments, etc.
2. Lead Advisory Services Engagements with Clients:
– Respond (accurately and in a timely manner) to client inquiries by providing subject-matter expertise and valued guidance that informs client decision-making.
– Provide ‘urgent, on-call support’ based on more immediate client requests with a sense of urgency, typically during normal business hours.
– Conduct regular client touchpoints to ensure alignment of TGaS services to client needs and ensure effective use of TGaS membership services.
– Work with clients for the development of short research Virtual How (VHow) surveys to collect information on specific topics to inform client decisions and knowledge from network member clients.
– Envision and proactively execute an annual plan for producing value-added content for client consumption – achieved through TGaS Advisors’ Virtual How (VHow) network and (survey) process.
– Co-lead the Commercial Data Management solution semi-annual Client Summits. Envision and create content to be showcased at the Client Summits.
– Identify and implement enhancements to the advisory services process. Conduct routine ‘best practice deep dives’ to be published and distributed to the network of TGaS advisory services clients.
3. Business Development / Opportunity Identification:
– Through ongoing client interactions, identify unmet client needs that are addressable through TGaS Advisors Commercial Data Management (or other solution or Trinity) offerings.
4. Contribute to Innovation:
– Actively contributes to solution development and evolution of services and offerings that will generate additional revenue.
– Document unmet client needs and innovative ideas from benchmarks, advisory services and client engagements.
– Design and implement enhancements to existing solutions consistent with TGaS’ core business model.
– Evolve deliverable formats to increase the value TGaS brings to the network and to individual clients.
Education: Bachelor’s degree: an advanced degree preferred.
Work Experience: Ideally have 5+ years in pharmaceutical data management experience with exposure to, or having worked in, other operational areas including analytics and information technology preferred.
Other Skills:
The ideal candidate will be a seasoned professional with data management experience. Candidates originating from industries beyond biopharmaceuticals and pharmaceuticals consulting will also be considered. The candidate must have the credibility and experience to deeply understand Commercial Data Management roles/responsibilities, capabilities, processes, systems, and advise on related best practices. The position will require a driven person to develop and maintain relationships for continuous client engagement.
In addition, the candidate will have a track record that exemplifies:
– Flawless presentation skills, especially with Senior and/or C-Level executives.
– Change management / process analysis skills.
– A mixture of experience in (or knowledge of) vital data management functions including (but not limited to) data strategy and procurement, operations and optimization, governance, master data management, reporting and analytics enablement, etc.
– A track record of developing and managing effective relationships with internal and external stakeholders.
– A history of a team-oriented and collaborative approach.
– Experience in a fast-growing, entrepreneurial environment is preferred.
– Excellent communication skills, including preparing and delivering formal presentations, verbal and writing skills.
– High integrity and credibility as perceived by all those with whom he/she will work.
– Comfort working at the highest levels of client organizations, interacting closely with top executives and business unit leaders.
– An ability to consult, problem-solve, work autonomously, and to organize complex information into clear actionable recommendations that improve (client) business results.
– Ability to manage multiple projects and timelines simultaneously, coupled with excellent communication skills, including group presentations, verbal and writing abilities. Proficiency in the Microsoft Office suite of products.
TGaS has achieved its success by delivering high-caliber solutions to bio-pharmaceutical leaders. This effort is enabled by sourcing top talent to the TGaS organization. As such, the ideal candidate will be a confident self-starter who can thrive in a small company environment with a high degree of esprit de corps.
The following traits and characteristics are provided for additional insight into working at TGaS. TGaS professionals are:
· Passionate about Meeting Client Needs – TGaS does not exist without its clients. Therefore, making a client smile, causing them to wonder, or simply having them be impressed by our insights are our collective passion.
· Responsible – TGaS associates need to be responsible for their work efforts, as there are rarely layers of people and elaborate processes between you and the client. As such, associates need to have a strong sense of owning what you produce and being accountable for it.
· Self-Starting, Entrepreneurial – TGaS does not operate in a highly regimented office environment. Associates are expected to bring the mindset of a business owner, and in that have the discipline to initiate tasks with Clients and Associates on their own.
· Highly Organized & Reliable – Associates who are organized and pay attention to details will invariably fit in at TGaS and delight clients. With the degree of multi-tasking required, only an associate who is highly organized will be able to provide value to Clients and be reliable to other associates.
· At their Best in an Intense Environment – TGaS is neither a 9-to-5 work environment nor a ‘sweat-shop’. It is an intense business, best suited for people who are driven to succeed and who have the ability to change gears on a daily basis between solutions and client meetings, between detailed, more mundane tasks and strategic thinking and advisory activities.
· Authentic – Being honest and direct is critical. TGaS will advance by providing Clients and associates honest feedback in a professional manner.
· Focused on Achieving Excellence – While not driving perfection to a level of psychosis, associates will seek to make every effort to provide clients and other associates with well thought-out, complete work efforts, developed to the highest standards.
· Lifelong Learners – TGaS professionals have a passion for learning and expanding their knowledge, skills and talents. They especially enjoy learning how a variety of clients strategically and tactically manage their businesses and using this learning to benefit clients
About Us
With 25+ years of expertise, a best-in-the-business team and unrivaled access to data and analytics, Trinity Life Sciences is a modern partner to companies in the life sciences industry. Trinity combines strategy, insights and analytics to help life science executives with clinical and commercial decision-making.
Trinity is humbled to work with over 300 active clients, including the top 35 biopharma companies in the world, as well as mid-tier and biotechs, dozens of leading medical device, diagnostic and related companies. In 2023, the company worked on 75% of all new drug launches and provides ongoing, in-depth, high value thought leadership that helps shape the industry.
With 1300 employees and 11 offices around the globe, Trinity continues to grow both organically and through acquisitions. These acquisitions included BluePrint Research Group, CBPartners, TGaS Advisors, Bell Canyon and D Cube Analytics, the latter of which dramatically leap-frogged Trinity to the leading provider of go-to-market analytics and AI to biopharma companies. Trinity has also entered into transformative partnerships with Bain & Company and Havas Health & You that have strategically advanced Trinity’s mission to revolutionize the pharmaceutical commercial model.
Ultimately, we know that every decision our clients make impacts a life, and when we help our clients achieve their goals, the world benefits. To learn more about how Trinity is elevating the industry and driving evidence to action, visit TrinityLifeSciences.com.
Trinity’s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current range is $165,000 – $190,000.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
Trinity’s Commitment to Diversity, Equity & Inclusion
Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.
For more information about Trinity’s commitment to diversity, equity, and inclusion, you can visit our website