A Pharma Operations Lens on Commercial and Medical IT Project Support

Improving partnerships is a crucial aspect of successful organizations. However, many companies face challenges in aligning their Commercial Operations and Information Technology teams. These conflicts often lead to inefficiencies in processes, resources and functionality, which ultimately impact the overall capabilities of the organization. To address these challenges, companies have implemented various strategies to enhance collaboration and alignment. Our observation suggests that the key to resolving these issues lies in fostering strong relationships between the teams.

During our conversations with industry professionals, TGaS Advisors, a division of Trinity Life Sciences, found that understanding how Commercial Operations perceives the role Commercial and Medical IT (CMIT) should play when supporting projects was a common concern. To gain insights into this matter, TGaS leveraged its network of Commercial Operations teams. The purpose of this advisory brief is to share the findings from our survey and offer recommendations for improving CMIT project resourcing processes. The data used in this brief is derived from survey responses provided by professionals working in Commercial Operations within the pharmaceutical industry.

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