Nancy is a recognized industry thought leader and expert in customer engagement and omnichannel, with a proven track record of pioneering digital first and data driven approaches to drive performance and achieve outcomes in life sciences. With over 25 years’ experience in the biopharma and service industry, she has led significant transformation across industry spanning organizations including Novartis, BMS and Pfizer. Her track record has been recognized by industry including MM+M Woman of Distinction, DTC Hall of Fame, PM 360 ELITE Digital Crusader, Working Mother Cover Mom and Pharmaceutical Executive 40 under 40. Nancy is motivated to disrupt the status quo and improve the quality of life and health outcomes of people around the world through designing more authentic, personalized interactions and access to information.